Ignition MKT Limited Privacy Policy
IGNITION MKT LIMITED (“We,” or “Ignition”) are/is dedicated to safeguarding and respecting your privacy.
This privacy policy (alongside our website terms of use and any related documents referenced here) explains how we collect, use, and protect any personal information you provide to us. Please take a moment to read this carefully to understand our approach to your personal data and how we handle it. By using www.ignitionmkt.com, you agree to the terms outlined in this policy.
Under the Data Protection Act 2018 and the UK General Data Protection Regulation (UK GDPR), IGNITION MKT LIMITED of 37 Cox Lane, Chessington, England, KT9 1SD is the data controller.
Information We May Collect from You
Information you provide directly to us
You might share information with us by completing forms on our website www.ignitionmkt.com, or by reaching out via phone, email, or other channels. This includes instances such as expressing interest in our services, subscribing to updates, making enquiries, or reporting website issues.
Information collected automatically
When you visit our website, certain data may be collected automatically, including:
Technical details like IP address, browser type and version, time zone, operating system, and device information.
Usage information such as navigation paths, interaction with pages (e.g., clicks, scrolling), time spent on pages, and contact information used during customer support.
Information from third-party sources
We may also obtain personal data about you from external partners, subcontractors, analytics services, search engines, or credit reference agencies.
Personal Information About Others
If you submit information about someone else, you confirm that you have their permission to share it and that they are aware:
That you are providing consent on their behalf.
They will receive relevant privacy notices from us.
Their information may be transferred internationally if applicable.
Monitoring and Recording Communications
For quality control, training, fraud prevention, and regulatory compliance, we may monitor or record telephone calls and email exchanges.
Cookies
We use cookies on our website to enhance your browsing experience and differentiate users. For details about our cookie usage and management, please review our Cookies Policy.
How We Use Your Information
We use the personal information we hold about you in the following ways:
Information you provide to us. We will use this information:
To fulfil our contractual obligations to you and to deliver the products, services, or advice you have requested from us;
To inform you about other services or solutions we offer that are related to those you have previously used or enquired about;
To send you, or allow selected third parties to send you, information about services or insights that we believe may be relevant to your business. If you are an existing client, we will only contact you electronically (such as via email or SMS) about services similar to those you have purchased or discussed with us before. For new clients, any contact by third parties will only occur with your explicit consent. If you prefer not to receive marketing communications or have your details shared with third parties, please indicate this by ticking the relevant box on the form where we collect your data;
To notify you about updates to our services and to ensure that our website content is presented to you in the most effective and user-friendly way for your device.
Information we collect automatically. We will use this information:
To manage and maintain our website and support internal operations such as troubleshooting, data analysis, research, and quality improvements;
To enhance our website so that content is displayed optimally on your device;
To enable you to engage with interactive features of our services, should you choose to use them;
To help keep our website and services secure from misuse and unauthorized access;
To assess the effectiveness of our advertising and deliver relevant marketing content to you and other users;
To offer recommendations and suggestions about services or solutions that may interest you or other visitors.
Information we receive from other sources. We may combine this information with data you have provided, and data collected about you automatically. This combined information will be used for the purposes described above, depending on the nature of the data received.
Disclosure of Your Information
We may share your personal information with any member of our corporate group, which includes our subsidiaries (companies we own more than 50% of), our ultimate holding company (the top-level company that controls our entire group), and its subsidiaries.
We may also disclose your information to selected third parties, such as:
Business partners, suppliers, and subcontractors involved in delivering any contract we have with you or them;
Advertising networks and marketing platforms that use data to target and deliver relevant advertisements to you and other users;
Analytics providers and search engines that support us in improving and optimising our website and services;
Credit reference agencies for the purpose of assessing your creditworthiness when this is a condition for entering into a contract with you.
Your personal data may also be disclosed to third parties in the following circumstances:
If we sell or acquire any business or assets, your personal information may be shared with the prospective buyer or seller as part of the transaction;
If Ignition, or substantially all of its assets, are acquired by a third party, your personal data held by us will be among the transferred assets;
If we are required by law or legal process to disclose or share your personal information, or to enforce our terms of service or other agreements; or to protect the rights, property, or safety of Ignition, our clients, or others. This may include sharing information with other organisations for fraud prevention and credit risk management purposes.
Where We Store Your Personal Data
The personal information we collect from you may be transferred to, and stored in, locations outside the European Economic Area ("EEA"). It may also be processed by team members operating outside the EEA who work for us or one of our trusted service providers. These individuals may be involved in various functions, such as fulfilling service requests, processing payment transactions, or delivering technical support. By submitting your data, you consent to this transfer, storage, and processing. We will take all reasonable measures to ensure that your personal information is handled securely and in line with this privacy policy.
If we have provided you with a password (or you have created one) that allows access to specific sections of our website or services, you are responsible for keeping that password confidential. Please do not share it with anyone.
While we do everything we can to protect your personal data, it's important to note that data transmission over the internet is not completely secure. Although we implement strict safeguards and protocols, we cannot guarantee the security of information sent to our site — any such transmission is at your own risk. Once we have received your data, we apply robust procedures and technical measures to help prevent unauthorised access.
Your Rights
You have the right to request that we do not use your personal data for marketing purposes. Where applicable, we will inform you (at the point of data collection) if we plan to use your information for such purposes or if we intend to share it with any third parties for marketing. You can exercise your right to opt out by selecting the relevant options on our data collection forms. You may also withdraw your consent or update your preferences at any time by contacting us at [Insert Website].
Our website may occasionally contain links to and from the websites of partner networks, advertisers, and affiliates. If you choose to follow any of these links, please be aware that these websites have their own privacy policies. We do not accept any responsibility or liability for how your data may be handled on those sites. We recommend reviewing their policies before submitting any personal information.
Changes to This Policy
We may update this privacy notice periodically. Please revisit this page regularly to stay informed of any changes.
Contact Us
If you have questions or concerns about this privacy policy, please contact us at: [email protected]